Demetrice Hall did not grow up knowing he wanted to work in logistics. But after a successful military career, he’s launched his own business and become a transportation partner for the biggest brand in the world.
Hall’s company, VETSmart, was named a Nashville-area Amazon Delivery Service Partner (DSP) in August, operating with five delivery vans and eight employees.
In early November, the VETSmart team was delivering about 2,600 packages a day, operating 24 vans.
At the end of November, Hall had 30 vans and 55 employees. Together, the VETSmart team has delivered more than 63,000 packages with a 99.27% success rate.
Hall will likely soon hit the contract ceiling of 40 routes.
Hall’s day starts at 9 a.m., when he arrives at the VETSmart warehouse to verify routes, get vans and technology ready and meet his employees at 10:35 for a safety and weather briefing. Drivers then convoy to the Amazon warehouse, load vans and depart on their routes by 11:30 a.m.
Thanks to Amazon’s technology, Hall can track his drivers’ delivery progress and has access to detailed performance metrics.